Compass Mobility Privacy Policy

Updated October 10, 2023

Compass Mobility is committed to privacy. Your information is confidential; we will not share your information with any third party outside of our organization, other than as necessary to fulfill a request, complete billing, or perform another function necessary to the business transaction.

This privacy policy (“policy”) will help you understand how Compass Mobility (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use Compass Mobility website (“website”, “service”).

We may change this policy at any given time. To make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

Personal Information includes your name and email address, which you may voluntarily choose to submit to us.

At time of sale, transactional information would be collected. Compass Mobility does not store this information on its web server. This information is processed through a third-party payment processor system which complies with the highest data security standards. Compass Mobility never, at any time, has full visibility of credit card information.

How We Collect Your Data

In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use our website, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to our service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.

In addition to the information provided automatically by your browser when you visit the website, to become a newsletter subscriber to our service you will need to submit your name and email address. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

How We Use and Share Information

Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share personal information with vendors who are performing services for Compass Mobility, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information

In general, we use Non-Personal information to help us improve the Service and customize the user experience. We also aggregate Non-Personal information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

Safeguarding and Securing the Data

Compass Mobility is committed to securing your data and keeping it confidential. We take the highest measures to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, and utilizing only the most reputable and secure third-party marketing tools, which help us safeguard all the information we collect online. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our service, you acknowledge that you understand and agree to assume these risks.

Children’s Privacy

The material on this website is restricted to individuals 18 years of age and older. Our website content is not directed at children under the age of 13. We do not knowingly collect personal information online from children under the age of 13. If a child under 13 has provided us with personal information without parent or guardian consent, please contact us to have it removed.

Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us by emailing us at [email protected] Please note that we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Links to Other Websites

Our website may contain links that lead to other websites. If you click on these links, Compass Mobility is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by unsubscribing from any future email communications.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Compass Mobility will not lease, sell or distribute your personal information to any third parties.